Log in issue

 Please check the FAQs before sending feedback or error report:


1) I have logged in, but I can't see my account in Log In page. How can I fix it?
Dear Education Online user,
We apologise your inconvenience and we are here to help.
Our priority is your safety, your privacy. So we have made our web app in a type where the Encryption key is enabled. It is a type of encryption key where your details are hidden. Only you can find your account by our Telegram Bot or sending a email request to us. You can edit your details using your account password. So don't worry, it is a part of our encryption key.

2) How to know if another person are trying to log in using my email address?
In log in process, we are request your email address for sending log in code/otp for log in. When anyone want to log in using your email address, you will be notified in your email address. There will be shown "Your OTP for logging in Education Online is ****". If you feel insecure to recieve it, reply to us "Deactive".

3) How to deactivate or delete account?

Check it in Account page.


Are you haven't find your query in above? 

Please send a feedback or error report to us:

Email support: prastutisuruhokaprathamatheke@gmail.com

Instant support: Telegram bot

How to get help from our Telegram Bot?
Please follow these steps:
( Open Telegram > PSHPT helper > send /start)

Comments

Post a Comment

Popular posts from this blog

Privacy policy and Terms and Conditions

1) Privacy Policy Our contact details Name: Education Online Email:  help.educationonliner@gmail.com The app has been made to protect and preserve privacy as best as possible. The proper functioning of the app is defined as the data required for all the things to work as expected. Our privacy policy may change from time to time. If we make any material changes to our policies, we will place a prominent notice on our app or via Email, Telegram (if available!). Check the quaries about our Privacy Policy: 1) What informations we collect? The type of personal information we collect We currently collect and process the following information:     • Your Email Address for contact with you.     • Your password (For protect your account)     • Your username (If you want to set!)     • Telegram UserID, firstname, lastname, username (Note: These are your public telegram details. We do not know your "real" details.)*If you make your account from Telegram...
Read more